Privacy Policy

Introduction

At Armenian Wine Cellar, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.

Information We Collect

We may collect the following types of information:
  • Personal details: name, billing and delivery address, email address, phone number.
  • Payment information: processed securely by third-party providers; we do not store card details.
  • Order history: details of purchases you have made.
  • Website usage: information collected through cookies and analytics tools (e.g., IP address, browser type, browsing behaviour).

How We Use Your Data

We process your personal data for the following purposes:
  • To process and deliver your orders.
  • To provide customer service and support.
  • To send service updates such as order confirmations and delivery tracking.
  • To improve our website and services.
  • If you consent, to send marketing communications (you can opt out at any time).

Legal Basis for Processing

We process your personal data under the following lawful bases:
  • Contract: to fulfil and deliver your order.
  • Legal obligation: to comply with tax and accounting requirements.
  • Consent: for marketing communications.
  • Legitimate interest: to improve our services and website.

Sharing Your Data

  • We only share your data with trusted service providers such as couriers, payment processors, and IT support services.
  • We do not sell your personal data to third parties.

Data Storage & Security

  • Your personal data is stored securely in accordance with UK GDPR and EU GDPR.
  • We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

International Transfers

If we transfer your data outside the UK or EU (e.g., for cloud storage), we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses.

Data Retention

  • We keep your personal data only as long as necessary to fulfil the purposes outlined above.
  • For tax and accounting reasons, we may retain order records for up to 7 years.

Your Rights

Under UK and EU data protection law, you have the right to:
  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data where there is no legal reason for us to keep it.
  • Object to processing for marketing purposes.
  • Withdraw consent at any time (for marketing).
To exercise these rights, please contact us at info@staging-awc.nanocorp.io.

Cookies

Our website uses cookies to enhance your browsing experience. You can control or disable cookies in your browser settings, but some features of the site may not function properly without them.

Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.